SHIPPING POLICY

Online orders are processed and shipped by Canada Post. Please allow 48 hours for processing and be sure to provide all address details including apartment/suite/building number, and company name if applicable. We do not ship to PO boxes unless additional information is provided. You will receive a confirmation email after the payment, and an additional email confirming shipment.

Orders will include a tracking number. Orders that cannot be received for whatever reason will either be re-shipped (at the customer’s expense) or cancelled. In that case, you will be contacted.

ATELIERPIGE is not responsible for any loss and/or delays of products following shipment from ATELIERPIGE'S warehouse to the shipping address. Delayed delivery will not give rise to any penalty nor indemnity, and cannot be used as reason for cancelling an order.

CLICK AND COLLECT (No shipping fee)
In order to avoid shipping fees, Montreal customers can use the option of Click & Collect to purchase the item online and pick it up from the warehouse within a 1 month period. Orders will be ready for pickup the following business day, with no confirmation necessary, unless contacted otherwise.

Shipping fees
Shipping fees can vary depending on the selected item and your location.

Taxes
Taxes aren't included in the price and will be added where applicable by law for all Canadian orders.

Custom Duties
Please refer to the customs legislation in your country of residence for more information on additional duties and taxes. ATELIERPIGE Boutique will not be responsible for additional custom duties and taxes that may be applied to your order. Refused packages will still be responsible for any shipping fees, taxes and additional custom duties.

Terms & Conditions
Below, you’ll find the terms and conditions for shopping online with ATELIERPIGE. Should you require additional information, please email us at hello@atelierpige.com .

RETURN POLICY

Last updated April 27, 2023

REFUNDS

All sales are final and no refund will be issued.

QUESTIONS

If you have any questions concerning our return policy, please contact us at: hello@atelierpige.com